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Terms of sales

WEBSITE EDITOR

The e-commerce site monsieur-lunettes.com is published by the company Monsieur Lunettes, SARL with a capital of 50 000 euros, whose registered office is located at 92 rue Saint Honore - 75001 PARIS, Registered in the Trade and Companies Register of Paris , under number 523 216 653, Siret: 523 216 653 00015 APE: 4778A

Telephone: 01.40.26.83.99
Email address: boutique@monsieur-lunettes.com
Postal address: 92 Rue Saint Honoré, 75001 Paris

Individual VAT identification number FR 75 261 2564

DEFINITIONS

CGV: The present general conditions on line on the site monsieur-lunettes.com
Products: Any article, good or service, sold online on the site of monsieur-lunettes.com
The Site: monsieur-lunettes.com
The Company: Monsieur Lunettes SARL
Customers / Customer: natural person, non-commercial, major with full legal capacity placing an order on the Site.

ACCEPTANCE OF TERMS

These general conditions of sale cancel and replace all previous conditions or documents and apply to all orders of Products made on the site. The GTC takes precedence over any other document.
These Terms and Conditions govern all relations between the Company and the Clients

Their purpose is to inform about the terms and conditions of sale, payment, delivery and return of Products ordered on the Site.

During the validation of any order on the Site, the Customer certifies having read and accept these Terms and accept them expressly and without reservation, but this acceptance is subject to a signature on his part.

The GSC may be subject to updates or modifications without notice.

The applicable GTC and opposable to the Customers are those in force at the time of placing the order and payment of the price.

The Customer has the option to save and print these Terms.

OBJECT

The monsieur-lunettes.com website sells optical frames, sunglasses and related accessories.

The sales on the site are reserved for the Customers, natural persons of more than 18 years, non traders.

RECOMMENDATION ON HEALTH

The Customer is solely responsible for his choice of products, suitability for his needs and use in accordance with the manufacturer's instructions. The responsibility of Mr. glasses can not be sought in this regard.

It is important to regularly consult a specialist, health professional and follow his recommendations, advice and instructions.

For more information, the Client can contact the advisers and opticians at his disposal via the "Contact" link or go to the store.

The sunglasses

Sunglass lenses are designed to protect the wearer against the dangerous action of the sun's rays. The European Directive EN89 / 696 determines the precise criteria to respect to preserve eye health and the safety of the users. This regulation specifically defines the minimum level of protection that sunglasses must provide. Thus, the EN1836 standard classifies glasses in 5 categories of solar filters described in the table below:

Medical device

Optical frames are medical devices. These medical devices are regulated health products, which bear CE marking under this regulation. Ask your optician for advice

Verifying the view

Verification of sight is not a medical act. It allows the renewal of the glasses but does not replace a regular monitoring by your ophthalmologist. The eyesight is checked in accordance with the conditions of exercise of this right. A qualified optician is entitled to perform the vision check, if the Client has no eye pathology and is over the age of 16, on presentation of an order of less than 3 years. The vision check has a value of 28 €.

ONLINE PURCHASE PROCEDURE

By placing an order on the Site, the Client certifies to be over 18 years old.

Step 1: Your Cart: Selected Products and Quotes

The Customer chooses his products on the site monsieur-lunettes.com
All selected Products are placed in the Basket.
In accordance with the regulations, a free quotation is given before the conclusion of the sale. This quote is available and printable from the Cart. The quote does not include shipping costs.
This quote is valid for one (1) month except during a commercial transaction. Then the validity of the quote corresponds to the duration of the current commercial transaction.

Prices are quoted in euros all taxes included applicable in Metropolitan France, Corsica included outside DOM TOM. They take into account the Value Added Tax (VAT) in force. Any change in the applicable VAT rate will automatically be reflected in the price of products sold on the site.
The selling prices may be modified by the Company at any time.

Step 2: Your information

In order to place an order on the site, the Customer will have the possibility to create an account which is associated with personal information, an e-mail address and a password.

Access to the account is in principle accessible 24 hours a day, 7 days a week, except in cases of force majeure, technical difficulties, computer problems, or difficulties related to telecommunications beyond the control of Mr. Glasses.

Notwithstanding the foregoing, Mr. Glasses reserves the right to temporarily close the site or to interrupt access to accounts for maintenance reasons

3rd step: Delivery

The site monsieur-lunettes.com offers to choose between a home delivery (in France and the world) or a withdrawal in shop.
In the event that the Customer chooses a home delivery he is invited to fill in his details. The Customer must make sure to declare full contact details. The Customer then determines, the delivery method, the type of transport, depending on the choice that appears.
The standard delivery mode is done by Colissimo.
For all orders placed in France (excluding DOM-TOM), the shipping costs are offered. In Europe the charges are 20 euros and for the rest of the world (DOM-TOM included) 30 euros.

Regarding shipments outside the European Union, any customs fees will be borne by the customer.

It is the Customer's responsibility to check the parcel on arrival. In case of damaged package The Customer must make a claim to the carrier. In the event of delivery not complying with the order, the Customer must within 48 hours notify Mr. Glasses SARL by mail to the following address: Mr Lunnettes SARL / Customer Service, 92 Rue Saint Honore - 75001 Paris, or by mail to: shop @ monsieur-lunettes.com or by calling 01 40 26 83 99, specifying the exhaustive reasons for the non-compliance.

4th step Payment Method

The order is payable immediately by Paypal.
The order is payable in cash either directly in the shop or immediately by Paypal.

The Customer is informed of the payment terms online.

The price invoiced is the one indicated in the completed Shopping Cart and validated the day of the order.

No other means of payment is accepted online.

5th step: Validation

The Customer is invited to validate the Payment of his online order after having read and accepted these Terms and Conditions. The order will be taken into account only after acceptance of the present GTCS and having recognized to buy a medical device
The download of the order will be asked to the Customer upon confirmation of his order

Realistic document to refund social security and mutual

For any request for paper related to reimbursement social security more mutual customers must send his order to the following address at the following address boutique@monsieur-lunettes.com

Confirmation of the order

The Customer receives an e-mail confirmation and summary of his order to keep.
This confirmation will include the following contractual information:

the address of our shop if the Customer has chosen the withdrawal in shop,
The address to which the customer has chosen to have the ordered Products delivered.
Payment terms
The invoice corresponding to the order will be sent by email to the address provided by the Customer.

PRODUCT INADEQUACY AFTER ORDER

In the event of total or partial unavailability of products after completion of the order, the buyer will be informed by email as soon as possible of the unavailability of the product and the cancellation of his order. The customer's bank account will be replenished with the amount of the canceled order.
The Customer Service of Mr. Glasses will contact the Customer by phone or email to inform them of the cancellation of the order and offer to renew.

ONLINE PAYMENT SECURITY

Monsieur Lunettes SARL uses the secure payment tools called PAYPAL. Payment security is based on the authentication of the Customer and the confidentiality of the data integrity. To ensure this security PAYPAL uses proven cryptographic techniques and complies with the various banking regulations applicable in France and abroad.

SETTLEMENT OF DISPUTES

For any claim

For any complaint concerning the use of the Site, its content, the purchases of Products made on the Site or in the shop, and generally any conflict or litigation related to the execution of these Terms, the Customer may contact Mr. Glasses by Customer service email: boutique@monsieur-lunettes.com

ACCESS TO THE SITE MONSIEUR-LUNETTES.COM

The site or access to one or more services of the site may, without notice or compensation, be closed temporarily or permanently.

LEGAL GUARANTEES

Regardless of the commercial guarantee that may be granted, Mr. Lunettes SARL remains bound by the legal guarantee of conformity mentioned in Articles L. 217-4 to L. 217-14 of the French Consumer Code and that relating to the defects of the thing sold, in the conditions laid down in Articles 1641 to 1648 and 2232 of the Civil Code.

When acting as a legal guarantee of conformity, the consumer:

has a period of two (2) years from delivery of the property to act;
can choose between the repair or the replacement of the good, subject to the conditions of cost envisaged by the article L. 217-9 of the code of consumption; is exempted from showing proof of the lack of conformity of the property during the twenty-four (24) months following the delivery of the property.

The consumer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code. In this case, he can choose between the resolution of the sale or a reduction of the selling price in accordance with Article 1644 of the Civil Code.

The legal guarantee of conformity applies regardless of the commercial guarantee that may be granted

Article L217-4 of the Consumer Code: The seller delivers a good in accordance with the contract and responds to defects of conformity existing at the time of delivery.

It also responds to any lack of conformity resulting from the packaging, the assembly instructions or the installation when it was charged to it by the contract or was carried out under its responsibility.
Article L217-5 of the Consumer Code The property conforms to the contract:
1 ° If it is fit for the customary use of a similar good and, where applicable:
- if it corresponds to the description given by the seller and possesses the qualities that he has presented to the buyer in the form of a sample or a model;
- it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, including advertising or labeling;
2 ° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, made known to the seller and that the latter has accepted.
Article 1641 of the Civil Code: The seller is bound by the guarantee for reasons of hidden defects of the thing sold which render it unfit for the use for which it is intended, or which diminish so much this use that the buyer would not have it. acquired, or would have given a lower price, if he had known

Article 1641 (1st paragraph) of the Civil Code: The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.

ARCHIVING CONSERVATION

In accordance with the regulations, Mr. Lunettes will keep for 10 years any contract and any evidence of sales made electronically and involving a sum equal to or greater than 120 €.

A copy of the invoices will be sent to any Customer who requests it from the Customer Service. boutique@monsieur-lunettes.com

INFORMATION CONCERNING THE EXERCISE OF THE RIGHT OF WITHDRAWAL

Right to retract
You have the right to withdraw from this contract without giving any reason within fourteen days.

The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, physically takes possession of the property.
You can exercise your right of withdrawal from the conclusion of the contract.

To exercise the right of withdrawal, you must notify us (Mr. Lunnettes SARL / Customer Service, 92 Rue Saint Honoré - 75001 Paris.
Email: boutique@monsieur-lunettes.com) your decision to withdraw from this contract by means of an unambiguous declaration (for example, letter sent by post or email).

Retraction effects
In case of withdrawal from this contract, we will refund all payments related to your purchase, except delivery charges. We will refund using the same method of payment as you used for the original transaction.

You must return the property to the company Mr. Sunglasses SARL either in shop or at the address Mr. Lunnettes SARL / Customer Service, 92 Rue Saint Honore - 75001 without excessive delay and, in any event, no later than fourteen days after you will have communicated to us your decision to withdraw from this contract. This period is considered respected if you return the good before the expiration of the period of fourteen days.

You will be responsible for the direct costs of returning the property.

All returns must contain:

All returns must contain, all products received unwanted. These new and unworn Products must be in their original case.
The number of the invoice.
Monsieur Lunettes will confirm to the Customer the receipt of his withdrawal form. Once the return validated by Mr. glasses, the refund is made within 14 days from receipt of all Products.

COMMERCIAL POLICY

Our services

Free maintenance of your glasses: adjustment, free replacement of screws, sleeves and pads of your glasses.
We exchange your solar equipment without correction within 15 days of your purchase, unworn and in its original case, upon presentation of an invoice.

Commercial guarantee

Does not cover loss or theft.

Products with commercial promotions are not guaranteed.

GENERAL PROVISIONS

Required
The Company is bound by an obligation of means.
In all cases, the Company can not be held liable if the breach of its obligations is attributable either to a third party or to a case of force majeure.
Similarly, the Company can not be held liable for any inconvenience or damage arising from the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.
In addition, the Company can not be held liable in the event of misuse of the product.

void
If one or more stipulations herein are held invalid or declared as such pursuant to a law, regulation or following a decision of res judicata of a competent jurisdiction, the other stipulations will keep all their strength and reach.

Wholeness
The GSC express the entirety of the obligations of the parties.

APPLICABLE LAW

The GTC are governed by French law.
Any dispute will fall under the exclusive jurisdiction of the French courts of the plaintiff, failing amicable agreement between the Parties.

Date of last modification: 19/04/2017

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